• When will I receive my order?

    Firstly, the moment you complete your purchase, your delivery will be processed. We will send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.

    • Same and next day delivery in UAE and Egypt.
    • 2-4 working days for prepaid orders.
    • 4-10 working days for Cash on Delivery orders in GCC.
    • For more details, please visit our shipping page .


    Rest assured that we will do our best to deliver your order as soon as possible

  • Can I return an Item?

    Yes, we offer exchange and return. Please refer to our return policy

  • Do you have Cash on Delivery?

    Yes, we offer cash on delivery in UAE, Egypt, KSA, Kuwait, Bahrain, and Oman.

  • Do you have Credit / Debit cards payment?

    Yes, we offer payment for most card types including wallets as mada, fawry and other method of payments as Apple Pay and Google Pay.

  • Can you help me to place my order?

    Yes, our support team will be more than happy to help. Text us on WhatsApp , or email us at cs@shopzinia.com

  • Do you provide any support? What’s your response time?

    Please add our email: cs@shopzinia.com to your address book to ensure our response email isn’t marked as spam mail.

    We’re available from 7 days a week 11:00 A.M. to 11:00 P.M. (GST / GMT+4)

    We will try our best to reply your emails as soon as possible.

  • Do you offer free delivery?

    Yes, we offer free delivery to most countries based on order value. Please refer to our shipping page