- When will I receive my order?
Firstly, the moment you complete your purchase, your delivery will be processed. We will send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.
Please see below estimated days for delivery:
- Same and next day delivery in UAE and Egypt.
- 2-4 working days for prepaid orders.
- 4-10 working days for Cash on Delivery orders in GCC.
- For more details, please visit our shipping page .
Rest assured that we will do our best to deliver your order as soon as possible
- Can I return an Item?
Yes, we offer exchange and return. Please refer to our return policy
- Do you have Cash on Delivery?
Yes, we offer cash on delivery in UAE, Egypt, KSA, Kuwait, Bahrain, and Oman.
- Do you have Credit / Debit cards payment?
Yes, we offer payment for most card types including wallets as mada, fawry and other method of payments as Apple Pay and Google Pay.
- Can you help me to place my order?
Yes, our support team will be more than happy to help. Text us on WhatsApp , or email us at email@example.com
- Do you provide any support? What’s your response time?
Please add our email: firstname.lastname@example.org to your address book to ensure our response email isn’t marked as spam mail.
We’re available from 7 days a week 11:00 A.M. to 11:00 P.M. (GST / GMT+4)
We will try our best to reply your emails as soon as possible.
- Do you offer free delivery?
Yes, we offer free delivery to most countries based on order value. Please refer to our shipping page